Eneba vs Kinguin: store type, fees and refunds
Eneba or Kinguin? We compare only what their official terms and pages say, checked on 2 October 2026. Game prices change daily, so check the final cart price on both.
| Eneba | Kinguin | |
|---|---|---|
| Type | Marketplace (third-party sellers) | Marketplace (third-party sellers) |
| Company | JSC “Helis play”, Vilnius, Lithuania | Kinguin Digital Limited, Hong Kong |
| Key source | Marketplace: keys are listed by verified third-party sellers. | Marketplace: third-party sellers. |
| Extra fees | Service fee shown at checkout (amount varies). | Service fee at purchase (amount varies); “Kinguin Buyer Protection” is a separate, non-refundable fee. |
| Refunds | Within 14 days, only if you haven't viewed the key or it is invalid/already used. | Refunds possible up to 60 days after the transaction, to Kinguin balance or the original method. |
| Payment | not clearly published | PayPal, card, bank transfer, Klarna (depends on billing country). |
| Official site | Official site |
Kinguin: worth knowing
2015: Ubisoft deactivated Far Cry 4 keys originally bought with stolen cards and resold on marketplaces including Kinguin.
See also: official reseller vs marketplace · key refunds.
Sources: www.eneba.com · www.eneba.com · www.eneba.com
Sources: static.kinguin.net · support.kinguin.net · gameinformer.com
Frequently asked questions
Eneba or Kinguin: which is safer?
Eneba: marketplace with third-party sellers. Kinguin: marketplace with third-party sellers. The risk depends mostly on the seller and the refund policy.
What refund policy do Eneba and Kinguin have?
Eneba: Within 14 days, only if you haven't viewed the key or it is invalid/already used. Kinguin: Refunds possible up to 60 days after the transaction, to Kinguin balance or the original method.