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GameCompari

Eneba vs G2A: store type, fees and refunds

Published 2 October 2026 · Checked on the official pages on 2 October 2026.

Eneba or G2A? We compare only what their official terms and pages say, checked on 2 October 2026. Game prices change daily, so check the final cart price on both.

Short answer: Both are a marketplace with third-party sellers, so the differences are fees, refunds and payment (table below).
EnebaG2A
TypeMarketplace (third-party sellers)Marketplace (third-party sellers)
CompanyJSC “Helis play”, Vilnius, LithuaniaG2A.COM Limited (Hong Kong) and other group entities
Key sourceMarketplace: keys are listed by verified third-party sellers.Marketplace: third-party sellers.
Extra feesService fee shown at checkout (amount varies).Optional paid “G2A Plus” subscription.
RefundsWithin 14 days, only if you haven't viewed the key or it is invalid/already used.Depends on each seller's own policy.
Paymentnot clearly publishednot clearly published
Official siteOfficial site

G2A: worth knowing

2019: offered developers 10× the value of keys proven sold illegally; one studio (Factorio) received USD 39,600 for 198 keys.

See also: official reseller vs marketplace · key refunds.

Sources: www.eneba.com · www.eneba.com · www.eneba.com

Sources: www.g2a.com · supporthub.g2a.com · www.g2a.com · gamespot.com

Frequently asked questions

Eneba or G2A: which is safer?

Eneba: marketplace with third-party sellers. G2A: marketplace with third-party sellers. The risk depends mostly on the seller and the refund policy.

What refund policy do Eneba and G2A have?

Eneba: Within 14 days, only if you haven't viewed the key or it is invalid/already used. G2A: Depends on each seller's own policy.