Extra fees on game keys: service fees and optional subscriptions
The price on the product page isn't always the final price. Some stores add a service fee at checkout or offer paid subscriptions.
Short answer: we found service fees or optional paid subscriptions in the terms of Eneba, Kinguin, G2A and Gamivo. Always compare the cart total, not the list price, and untick extras you don't want.
| Store | Type | Extra fees |
|---|---|---|
| Fanatical Official site | Official reseller | No service fee or optional subscription found in its terms. |
| Green Man Gaming Official site | Official reseller | No service fee found in its terms. |
| Humble Bundle Official site | Official reseller | No service fee found; Humble Choice is a separate, optional subscription. |
| GOG.com Official site | Official reseller | No service fee. |
| Instant Gaming Official site | Mixed | not clearly published |
| Loaded (formerly CDKeys) Official site | Mixed | not clearly published |
| Eneba Official site | Marketplace (third-party sellers) | Service fee shown at checkout (amount varies). |
| Kinguin Official site | Marketplace (third-party sellers) | Service fee at purchase (amount varies); “Kinguin Buyer Protection” is a separate, non-refundable fee. |
| G2A Official site | Marketplace (third-party sellers) | Optional paid “G2A Plus” subscription. |
| Gamivo Official site | Marketplace (third-party sellers) | Service fee; optional “GAMIVO SMART” subscription EUR 2.99/month in the EU (EUR 0.99 first month) + fee + taxes. |
What to check at checkout
- The “service fee” line — it often appears only in the cart.
- Optional subscriptions (e.g. “G2A Plus”, “GAMIVO SMART”): check whether they auto-renew monthly.
- Separately paid “buyer protection” — at Kinguin it is non-refundable.
- Currency: paying in a currency other than your card's can add a bank conversion fee.
Frequently asked questions
What is the service fee on game keys?
An amount some marketplaces add at checkout on top of the product price. It varies and usually appears only in the cart.
Are G2A Plus or GAMIVO SMART mandatory?
No. According to their published terms they are optional. Check at checkout that they aren't ticked and whether they auto-renew.